Contacting Modmail

To create a support ticket in our Discord server, follow the following steps:

Before opening a ticket, check the #faq channel or search this helpdesk for information.
Ensure your Discord DMs are open in our Discord server. Refer to Discord's support article.
Open the #support channel in the "Official" category and press the avatar of the Modmail bot → Message.
Send us your question. Avoid starting with a "hello" without describing your issue (
Wait patiently for a staff member to review your response.

Extra Notes

Please do not spam tickets, as this clogs up our system and may result in a punishment.
Use proper manners, as staff can view your comments.
You may be added to a ticket even if you have not created it, as it may make solving your issue easier.

Updated on: 23/01/2023

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