Contacting Modmail
To create a support ticket in our Discord server, follow the following steps:
Before opening a ticket, check the #faq channel or search this helpdesk for information.
Ensure your Discord DMs are open in our Discord server. Refer to Discord's support article.
Open the #support channel in the "Official" category and press the avatar of the Modmail bot → Message.
Send us your question. Avoid starting with a "hello" without describing your issue (https://nohello.net).
Wait patiently for a staff member to review your response.
Please do not spam tickets, as this clogs up our system and may result in a punishment.
Use proper manners, as staff can view your comments.
You may be added to a ticket even if you have not created it, as it may make solving your issue easier.
Before opening a ticket, check the #faq channel or search this helpdesk for information.
Ensure your Discord DMs are open in our Discord server. Refer to Discord's support article.
Open the #support channel in the "Official" category and press the avatar of the Modmail bot → Message.
Send us your question. Avoid starting with a "hello" without describing your issue (https://nohello.net).
Wait patiently for a staff member to review your response.
Extra Notes
Please do not spam tickets, as this clogs up our system and may result in a punishment.
Use proper manners, as staff can view your comments.
You may be added to a ticket even if you have not created it, as it may make solving your issue easier.
Updated on: 23/01/2023
Thank you!