END OF LIFE

NetherGames will be closing on the 28th of June 2026. For more details, please read our Closure Announcement.

Closure FAQ and Information

This article details all policy changes, FAQs, and information related to the closure of NetherGames. This serves as your one-stop shop for all questions related to the closure, and will be updated regularly as we approach the end date.

FAQ

What is happening to NetherGames?

NetherGames will be closing on the 28th of June 2026. Read our Closure Announcement for more details.

Will I be refunded for my store purchases?

In most cases, no. Our Refund Policy states that "We have the right to terminate purchased ranks from our Store if the game or privileges we provide no longer exist, but we will stop selling them before it is phased out."

HOWEVER: If you have purchased a permanent rank or item during the month of April 2026, you will be guaranteed eligiblily for a refund. Simply follow the instructions in our Refund Guide and create a Billing Request. Please note that this guarantee does not exist for purchases made after the 1st of May, 2026.

That being said, if you do not meet the above criteria, you may still attempt to create a refund request; however, we cannot guarantee that it will be approved. We will review all refund requests on a case-by-case basis, and we will do our best to accommodate as many players as possible. Refund requests for purchases before January 1st, 2026 will not be considered.

Players who have purchased temporary ranks (i.e. Titan Rank) will NOT be eligible for a full refund. However, any unused time remaining on temporary ranks after the closure date will be refunded on a prorated basis. (For example, if you recently purchased a 6-month subscription to our Titan Rank, you will be refunded for the remaining time after June 28th, 2026.)